SUPPORT
You can email us at any time. Staffed email and chat support is available Monday–Friday, 9 a.m.–9 p.m. Pacific. After-hours incident support is arranged separately for your screening program. If you need technical assistance please find our guides and contact info below:
awards related assistance
Live Chat Support is available on
www.screenerpassport.com
Monday–Friday, 9 a.m.–9 p.m. Pacific
Email us anytime at support@screenerpassport.com
Help Guide available at www.screenerpassport.com/help
for studio sites
Live Chat Support is available on your dedicated streaming portal
Monday–Friday, 9 a.m.–9 p.m. Pacific
Email us anytime at streamingsupport@visionmedia.com
Live Chat & Help Guide available at vmxstream.zendesk.com
